Privacy Policy
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our bicycle rental services.
1. Information We Collect
We may collect various types of information to provide our services effectively:
  • Personal Information: Name, contact details (email, phone number), and any identification required for rental agreements.
  • Payment Information: Details needed to process transactions securely.
  • Usage Data: Information about your interaction with our website or services, such as device type, browser, and IP address.
  • Rental Preferences: Details about your rental preferences, such as bike type, duration, and location.
2. How We Use Your Information
We use the collected information for the following purposes:
  • Service Fulfillment: To process your booking, deliver rental services, and manage returns.
  • Customer Support: To address inquiries, resolve issues, and provide updates about your rental.
  • Payment Processing: To handle transactions securely.
  • Improvement of Services: To analyze user preferences and enhance our offerings.
  • Legal Compliance: To meet regulatory requirements and ensure safe rental practices.
3. Sharing of Information
We do not sell or share your personal information except in the following cases:
  • Service Providers: With third parties necessary for payment processing, maintenance, or delivery services.
  • Legal Requirements: When required to comply with laws or respond to legal requests.
  • Business Changes: In case of mergers, acquisitions, or restructuring, your data may be transferred as part of the business.
4. Data Security
We employ industry-standard security measures to protect your data against unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Retention of Data
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have rights regarding your personal information, including:
  • Access: Requesting details about the information we hold.
  • Correction: Updating inaccurate or incomplete data.
  • Deletion: Requesting the removal of your data, subject to legal obligations.
  • Restriction: Limiting the use of your data under certain conditions.
  • To exercise these rights, contact us directly.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some functionality.
8. Links to Third-Party Sites
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage reviewing their policies.
9. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on our website with the updated date. Continued use of our services signifies your acceptance of these changes.
10. Contact Information
For questions about this Privacy Policy or your data, please reach out to us through the appropriate contact channels provided.
By using our bicycle rental services, you agree to the collection and use of information as described in this Privacy Policy.
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